In the last couple of days I’ve been very impressed with how the Amazon Kindle customer support is handled – in fact I’ve been thoroughly surprised at how efficient it is.
I’ve been using my Kindle since September with no problems. One of my first purchases was the Independent newspaper and this gets streamed to the Kindle automatically every morning, when I wake up it’s there waiting for me. That was up until last Thursday when the download become locked in “pending”. (more…)